Our goal is to provide you the best possible audiological care. To that extent, we have developed our practice policies as follows:
Generally, an appointment for a given procedure or consultation is given as soon as possible. In most instances, patients are seen within one weeks time. If required, patients are scheduled sooner than one week, and are often seen within one or two days depending on individual circumstances. Please make sure that all referral information is in order prior to your office visit. Referrals from your physician are necessary in many instances so please see to it that you have these forms available. In addition, previous test findings should be at hand.
Once within the office, waiting times are kept at a minimum. We recommend coming to the office about 15 minutes prior to the appointment time. In addition, it is suggested that pertinent intake forms be filled out in advance. These forms may be downloaded by simply clicking on the "Patient Welcome & Intake Forms" link at the bottom of this page. The forms may be filled out online and saved. Alternatively, the forms may be printed out and filled out prior to your office visit.
Reports are generally sent the same day to referring physicians or other individuals such as an individual's primary care provider (PCP). Reports may be sent via conventional mail, e-mail, or fax.
HOW WE HANDLE INSURANCE CLAIMS
We accept many insurance coverages for payment of audiological services. If necessary, a co-pay is paid at the time of the visit. Some insurance carriers require that a referral be made from your primary care provider. If this is the case, please be sure that the referral is in order before your appointment with us. We can help you arrange for your referral if you are unsure of the process.
Hearing aids are sometimes covered in part or whole by insurance carriers or welfare funds. Most often, however, hearing aids are not covered by insurance. Our policy with regard to hearing aids is to have you reimbursed directly from your insurance company after payment to our office is received. We will assist you in all paperwork.
LISTING OF INSURANCES IN WHICH WE PARTICIPATE
The following is a listing of some of the insurance companies in which we participate. Since there are many other companies not listed below, we ask that you tell us at the time of your initial call what company you subscribe. Very often, our services will be covered if enough time is allowed for us to call and verify the coverage type and policies of the carrier.
It is also important to note that often, even within a given company, there are multiple rules and regulations for various plans. Therefore, please make sure that if a referral is required by your carrier, that the referral is in order prior to your visit.
MINIMUM WAITING TIME TO BE SEEN IN THE OFFICE
MINIMUM WAITING TIME FOR APPOINTMENTS
MINIMUM WAITING TIME FOR REPORTS TO BE WRITTEN AND SENT TO REFERRING PHYSICIANS OR OTHERS
Practice Goals & Policies
North Shore Audiology
70 Glen Cove Road
Roslyn Heights, New York 11577
Tel: (516) 625-1400
Fax: (516) 726-3200