Reviews
We are happy to share success stories from successful patients; read below for just some of the positive feedback we receive on a regular basis.
Dr. Kristie Trester is an excellent audiologist. I feel fortunate to be working with her and have felt that way since our first meeting. Her practice handles a number of different manufacturers, which is not always the case and is a great advantage. Kristie is very professional, knowledgeable, experienced, thorough, caring, warm, and friendly. She is extremely articulate and is remarkably good at completely and clearly explaining what the issues are and the steps that are needed to find the solution. She seems to anticipate my questions, and often answers them before I can ask! She is patient, kind, and a very good listener. If you have an issue with your hearing aids, Kristie will not stop until the problem is solved. She obviously loves what she does.
Dean
I couldn’t always hear what my grandchildren were saying and I had to ask them to repeat. While playing cards, the conversation at the table was lost to me. Now it is nice to be part of the conversation.
Marian
Most of us go a long time without knowing we need hearing aids. What really woke me up was when my son and daughter-in-law moved into their new home. All I knew was that when everyone congregated into the kitchen, I couldn’t hear anything that was going on. I stopped trying. When I got hearing aids, it made a world of difference.
Dorothy
I have been a patient at North Shore Audio-Vestibular Lab for about 3 years now and in many ways it has made a dramatic and positive difference in my life. I had no idea how much I have been missing. It gives me a totally different feeling of freedom.
Steve
I am so grateful to have read an article in the Health section of the Chicago Tribune a few weeks ago about hearing loss. Since I am a senior, it piqued my interest especially since I’ve been accusing my grown children and grandchildren of mumbling and swallowing their words.
Listening to conversations at the dinner table, hearing sermons at church, and watching TV were becoming increasingly less pleasurable. What really hit home was when the article in the Tribune suggested untreated hearing loss can lead to a loss of cognitive skills which in turn could lead to dementia. The red light went on for me. I’m almost 87 years old and very active; intellectually, emotionally and health-wise. All I know is that I don’t want to lose the ability God has gifted me because I’m not taking care of myself.
Accordingly, I was advised by one of my friends to see Tracy Murphy, Au.D. at North Shore Audio-Vestibular Lab to get tested. I did and shall be forever grateful. I did indeed have hearing loss. I was soon thereafter fitted with hearing aids, and I find it hard to believe the difference they make. I have experienced no discomfort after wearing the hearing aids for just two days. I cannot even tell they are in my ears. They are almost invisible but the most important thing is the performance. My children no longer mumble– they’ll never let me live that down– the TV sound is perfect and I’m sure I will be able to hear my Pastor’s sermons.
Muriel
I've been a client for 15 years. The staff is technically proficient and good at working with difficult clients (like me!). They never push unnecessary hearing aid upgrades and are straight about what they can do and what is not possible.
Hugh
I have been coming to NSAVL for about 8 years now. The reason I keep coming back is my Audiologist. She doesn’t treat me like a number, she treats me like a person. Bottom line, she genuinely cares about me. I could go to a million other places that are more convenient but I come to Highland Park because of the way they treat me.